Fire out? Stay outside until the fire department clears the house, then call.Call (000) 000-0000
HouseFireCleanupFrom fire cleanup to full restoration
(000) 000-0000

Fire recovery planner

Three questions. Your next steps, in order. Nothing you tap is stored or sent.

Recovery planner

Answer three questions. Get your next steps in order, and what to tell the restoration company when you call.

1. How much of the house was affected?

2. When was the fire?

3. Is there water from firefighting?

Pick an answer for each question

The basics, whatever happened

  1. 1

    Stay out until it's cleared

    Don't go back inside until the fire department says it is safe. Floors, ceilings and stairs can be weaker than they look, and smoke can still be present.

  2. 2

    Make sure everyone is accounted for

    People and pets first. If anyone breathed in smoke or feels unwell, get medical help.

  3. 3

    Call your insurance company

    Report the fire and ask what they need from you, whether your policy covers a place to stay, and how they want you to handle emergency repairs. Write down your claim number.

  4. 4

    Get the house secured

    Broken windows, open doors and roof holes need board-up and tarping so rain and break-ins don't add damage. Keep receipts.

Well-kept suburban house with a driveway

You don't have to figure this out alone

From cleanup to complete restoration, one call.

One call connects you with an independent local company that can secure the house, remove water and start the cleanup.

Call (000) 000-0000