Situations explained
Step-by-step help for the exact situation you're in.
What to do in the first 24 hours after a kitchen fire
A calm step-by-step plan for the day after a kitchen fire: safety, insurance, what to clean and what to leave.
Electrical fire vs. grease fire: how the cleanup differs
Why electrical fires and grease fires leave different damage, and what that means for cleanup.
How to handle smoke damage to electronics
What to do with TVs, computers and appliances after smoke exposure, and what not to do.
Dealing with hidden structural soot
Where soot hides after a fire (attics, wall cavities, ducts) and why it keeps the smell coming back.
The smoke smell came back after cleaning. Why?
Why smoke odor returns weeks after cleaning, and how restoration companies get rid of it for good.
Small house fire: is it worth calling a restoration company?
How to tell whether a small fire needs professional cleanup or something you can handle yourself.
Why your house is wet after a fire
Why fire jobs are also water damage jobs, and why drying comes first.
What to take from your house after a fire (if you're allowed in)
A short list of what to grab if the fire department lets you in briefly, and what to leave.
Where to stay after a house fire
Options for tonight and the coming weeks, and what insurance may cover.
How to make a home inventory after a fire
A simple, room-by-room way to list what was damaged for your insurance claim.
Talking to your insurance adjuster after a fire
What to expect when the adjuster visits, and how to be prepared.
Wildfire smoke got into your home: what now?
Signs of wildfire smoke and ash damage inside a house that didn't burn, and how it's cleaned.
Saving photos, documents and family heirlooms after a fire
How to give irreplaceable items a real chance, and when to call a specialist.
Keeping children and pets safe after a fire
Health and safety tips for kids and pets in a smoke-damaged home.
The fire restoration timeline, step by step
What happens from the night of the fire to moving back in, and roughly how long each stage takes.
Renting? What to do after a fire
What renters are responsible for after a fire, and what the landlord handles.
